Churn risk dashboard
A churn number tells you what already happened. What you need is the list of accounts where it is still preventable, with the reason attached. This builds that list from the signals in your own export, so the conversation moves from reporting churn to stopping it.
“A churn risk dashboard that surfaces accounts most likely to leave, shows the reason each one is at risk, and suggests the next action”
What you get
- At-risk accounts ranked, with the revenue attached to each
- The reason behind every risk flag, in plain language
- A recommended next action per account
- Risk grouped by cause, so you can see the pattern not just the cases
- A live link for the retention conversation with your leadership
Who it is for
CS leaders who need to act on churn risk before it becomes a churn report.
Replaces
Use it instead of a churn report that arrives after the decision was made.
It builds around your data, not sample rows
Attach a CSV or an Excel export and the tool is rebuilt around your real columns and rows. Change anything by saying what to change in your own words. Publish it to a link when you want your team to see it.
Build your churn risk dashboard